ISO/IEC JTC1 SC36 WG5 - Overview

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These contents have been obtained from the ISO/IEC JTC1 SC36 web site and edited for presentation. Please refer to the ISO/IEC JTC1 SC36 web site for additional information on terms of use.
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Scope
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ISO/IEC JTC1 SC36
The SC36/WG5 work programme addresses describing and characterizing processes, components, and attributes related to the quality and architecture of IT-supported environments in the field of learning, education, and training.
Purpose
The purpose of this working group is to provide a common framework with a taxonomy(ies) covering concepts/ specifications/ terms/ definitions to describe, specify, and understand critical properties, characteristics, and metrics of quality.
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These contents have been obtained from the ISO/IEC JTC1 SC36 web site and edited for presentation. Please refer to the ISO/IEC JTC1 SC36 web site for additional information on terms of use.
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General Information
This group is focused on developing standards that provide guidelines and support functions specifically for the field of learning, education and training, in particular e-learning. This group is working in the following projects
ISO/IEC 19796 - Quality Management, Assurance and Metrics
This project is made up by several parts. It has already published two standards (parts 1 and 3):
  • Part 1: General Approach is a framework to describe, compare, analyse, and implement quality management and quality assurance approaches. It will serve to compare different existing approaches and to harmonize these towards a common quality model. The main aspect is the Reference Framework for the Description of Quality Approaches (RFDQ).
  • Part 2: Quality Model
  • Part 3: Reference Methods and Metrics extends the reference framework for the description of quality approaches (RFDQ) defined in ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training.
  • Part 4: Best Practice and Implementation Guide
  • Part 5: Guide “How to use ISO/IEC 19796-1”
ISO/IEC 23988: A code of practice for the use of information technology in the delivery of assessments
Growth in the power and capabilities of information technology (IT) has led to the increasing use of IT to deliver, score and record responses of tests and assessments in a wide range of educational and other contexts. Suitably used, IT delivery offers advantages of speed and efficiency, better feedback and improvements in validity and reliability, but its increased use has raised issues about the security and fairness of IT-delivered assessments, as well as resulting in a wide range of different practices.

ISO/IEC 23988:2007 gives recommendations on the use of IT to deliver assessments to candidates and to record and score their responses. Its scope is defined in terms of three dimensions: the types of assessment to which it applies, the stages of the assessment "life cycle" to which it applies and its focus on specifically IT aspects.

ISO/IEC 23988:2007 provides a means of:
  • showing that the delivery and scoring of the assessment are fair and do not disadvantage some groups of candidates, for example those who are not IT literate;
  • showing that a summative assessment has been conducted under secure conditions and is the authentic work of the candidate;
  • showing that the validity of the assessment is not compromised by IT delivery;
  • providing evidence of the security of the assessment, which can be presented to regulatory and funding organizations (including regulatory bodies in education and training, in industry or in financial services);
  • establishing a consistent approach to the regulations for delivery, which should be of benefit to assessment centres who deal with more than one assessment distributer;
  • giving an assurance of quality to purchasers of "off-the-shelf" assessment software.
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Terms of use
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These contents have been obtained from the ISO/IEC JTC1 SC36 web site and edited for presentation. Please refer to the ISO/IEC JTC1 SC36 web site for additional information on terms of use.
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General Information
This group has produced the following standards.
ISO/IEC 19796:2005 Part 1: General Approach
Title: ISO/IEC 19796-1:2005 Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 1: General approach
Version: 1.0
Release Date: 31 October 2005
Editors:
Status: International Standard Published

Electronic version of the document is available here.
ISO/IEC 19796-3:2009 Part 3: Reference Methods and Metrics
Title: ISO/IEC 19796-3:2009 Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 3: Reference methods and metrics
Version: 1.0
Release Date: 19 January 2009
Editors:
Status: International Standard Published

Electronic version of the document is available here.
ISO/IEC 23988:2007
Title: ISO/IEC 23988:2007 Information technology -- A code of practice for the use of information technology (IT) in the delivery of assessments
Version: 1.0
Release Date: 23 January 2007
Editors:
Status: International Standard Published

Electronic version of the document is available here.
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