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Quality - Overview
Quality specifications are concerned with the specification of metrics, guidelines, taxonomies, etc. for the development of technology-based learning systems. Allowing end users to specify their specific quality needs and providers to declare their specific quality provisions in corresponding formats will be a highly important instrument for a global market in this field.
Supporting providers with effective procedures for achieving the required high quality of their services, products, and tools in the field of learning, education, and training is closely related to the identification of quality criteria and metrics.
The European Quality Observatory (EQO) is an internet-based repository implemented as a portal which will promote the use of appropriate quality management, quality assurance, and quality assessment concepts for E-Learning in different communities. The continuation of the EQO project is carried out in the European Foundation for Quality in E-Learning. |
Content Quality
As for quality, an important focus is on content quality, expecially in a multicultural and multilanguage context. Some indicators, mentioned in the papers below, are:- Cultural appropriateness: the resource respects the cultural and social norms of teacher and/or pupil.
- Usability: users can find their way through the resource almost intuitively. This may be possible even if the user is unfamiliar with the language of the resource.
- Technical features: easy to access (no login or plug-ins)
- Openness: open license, free to use, open code (like in flash resources)
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These indicators are particularly relevant also in the "travel-well" perspective, that is what is being referred to as "content interoperability".
A European Comenius Multilateral Network - the eQnet project - recently approved by the European Commission, will further investigate on the standards for the achievement of content interopearbility by using both a quantative and a qualitative approach. Action-research methodologies will also be employed. The corpus under investigation will be based on the ASPECT repository.
Bibliography on Content quality:- EUN, A European Schoolnet Framework for Quality of Learning Resources (2005), http://insight.eun.org/ww/en/pub/insight/thematic_dossiers/articles/quality_criteria/equ ality4.htm
- EUN, Quality criteria (2005), http://insight.eun.org/shared/data/insight/documents/quality_criteria.pdf
- Becta, Quality principles for digital learning resources (2007), http:// feandskills.becta.org.uk/download.cfm?resID=32112
- Leacock, T. L., & Nesbit, J. C. (2007). A Framework for Evaluating the Quality of Multimedia Learning Resources, http://www.ifets.info/journals/10_2/5.pdf
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Terms of use
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These contents have been obtained from the ISO/IEC JTC1 SC36 web site and edited for presentation. Please refer to the ISO/IEC JTC1 SC36 web site for additional information on terms of use.
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Scope
ISO/IEC JTC1 SC36
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The SC36/WG5 work programme addresses describing and characterizing processes, components, and attributes related to the quality and architecture of IT-supported environments in the field of learning, education, and training. |
Purpose
The purpose of this working group is to provide a common framework with a taxonomy(ies) covering concepts/ specifications/ terms/ definitions to describe, specify, and understand critical properties, characteristics, and metrics of quality. |
Terms of use
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These contents have been obtained from the CEN/ISSS WS-LT Web site and edited for presentation. Please refer to the CEN/ISSS WS-LT for additional information on terms of use.
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CEN Workshop on Learning Technologies
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The CEN Workshop on Learning Technologies has worked on quality issues. They are focused on identifying the critical success factors of quality projects and provided hints for practitioners and quality experts.
The workshop is intended to provide a starting point for experience exchange in the field of quality management for learning, education, and training.CEN Workshop on Learning Technologies Web site |
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